FAQs

What currency are the prices displayed in on the site?

All prices are in USD.

I just placed an order. When will it ship?

We will try our best to ship items as fast as we can. Please allow 2-4 days production time for your order to ship out, average shipping times are 7-15 business days.

Tracking numbers will be updated 3-4 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us.

I’m not satisfied with my order. Can I return it? What should I do if there’s an issue?

We offer a 100 % money back guarantee if the product is defective or damaged. Please send us an email showing proof of damage for a full refund.

Can I cancel my order?

You can cancel your order without any penalty as long as it hasn’t shipped yet. If the item has already been sent, please use our easy return system to receive a full refund.

I’ve entered an incorrect address. What should I do now?

If you have misspelled or entered an incorrect address, please reply to your order confirmation email to confirm the details. Once you have double-checked and found that the address is incorrect, kindly notify us via email at support@Binaxblendie.com. If the address provided is wrong, we can update it to the correct one within 24 hours. Please note that no refund will be given after your order has been shipped.

How long does shipping take?

Shipping times may vary since we ship worldwide from different fulfillment centers depending on your location. The average shipping time is 7-15 business days.

I have a question that hasn't been answered. Could you please help?

Absolutely! We are here to help. Please email us at Support@Binaxblendie.com, and we'll be happy to assist you in any way we can. Since we receive a large number of emails, to ensure a quicker response, please include your order number and clearly describe the issue. Thank you!